If you have more than 4800 channels you may have issues and a Master Reset may be required. If you do this you will loose all generic and extra satellites than stock. 4DTV Online recomends you try the 4 step method below first if you wish to retain the Maps. If it don't work a Master Reset is required. (see below)

If you have a high TDT 1920, or more than 4800 channels and it will not respond a Master Reset is required. This is because your channel maps got corrupted at some time due to the old X4 Ku satellite and the new C band designator. When you do this you will loose all generic and extra satellites than stock. Follow These instructions from Skyvision for doing a Master Reset. If you want all the maps restored if you need to do a Master Reset We can help you NOW with our Custom Maps Reloading Service.

If you have tried and cannot figure it out you can contact The Satellite Doctor for a paid consulation session with walk through to solve your problems.

If you got your X4 map (starts on ch 201) back in December as we recommended and your showing less than 4800 channels and TDT is less than 1920 all should go well.

DSR 922 DSR 920

1. Move your satellite dish to the X4 satellite on your 4DTV receiver. (You should have downloaded this map and stored this satellite at W5's position in December) IT IS VERY IMPORTANT THAT YOU ENSURE YOUR X4 IS RECEIVING A GREEN DC 2 LIGHT ON X4 FIRST. CHECK TO SEE IF THE DMX CHANNELS ARE WORKING ch's 900+.

2. Tune the satellite receiver to Channel 216 (STYLE) and it has video, or "Subscription required" message with a DCII signal lock. DO NOT MOVE THE DISH AFTER THIS STEP!

3. Do an authorization reset. Options 6778 to get a hidden menu, then push 0 (you will see nothing happen but it clears your current provider data) then push 1 and EMM Provider should show "0" (922's only) This will remove the satellite receiver from the 4DTV SAC 4096 EMM stream.

4. Call SRL to get a rehit or send rehit via WebSAMS. Use the option to Activate Service, then send a rehit in Websams. (note 11/11, Websams no longer offers the authorization reset function)

DSR 905

On Step 3 above substitute this:

Options 6778 and authorization 5 reset.

Once the Hit is taken (will usually increase by 5) the counter will change and the guide will also start to work. Give it at least 30 minutes to propagate. It works on the network trickle principle which takes longer than the old G1-3 download we had in the past.

Were you forced to do a Master Reset and now lost your Channel Maps?

We can help you NOW with our Custom Maps Reloading Service.

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